How to Keep Customers Happy and Loyal in your Small Business

How to Keep Customers Happy and Loyal in your Small Business

Learning to keep customers happy is the key to success in your small business. It’s a vital aspect every enterprise should consider in their day-to-day operations. However, many business people unknowingly do things that discourage customers from buying from them. I have come across many because we also purchase from others to run our small business. For instance, there is a younger engraver whom I used to subcontract to etch foundation stones for our...