{"id":2328,"date":"2018-04-29T08:30:57","date_gmt":"2018-04-29T05:30:57","guid":{"rendered":"https:\/\/www.golaserengraving.com\/blog\/?p=2328"},"modified":"2022-03-01T17:53:11","modified_gmt":"2022-03-01T14:53:11","slug":"make-easy-people-buy","status":"publish","type":"post","link":"https:\/\/www.golaserengraving.com\/blog\/make-easy-people-buy\/","title":{"rendered":"Do You Make It Easy For People To Buy From You?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<div id=\"attachment_2330\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2330\" class=\"wp-image-2330 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/people-buy.jpg\" alt=\"People Buy\" width=\"518\" height=\"346\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/people-buy.jpg 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/people-buy-300x200.jpg 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2330\" class=\"wp-caption-text\">Make It Easy for People to Buy from You<\/p><\/div><\/p>\n<p>Our engraving business depends greatly on other businesses. We buy materials like Perspex, rubber, paper, wood sheets, plastics and many other materials from which we produce finished products from local suppliers. One thing I have noticed is that some Ugandan business people don\u2019t make it easy for people to buy from them. Probably, that\u2019s one reason why they fail to succeed in business.<\/p>\n<p>For example, I have seen businesspeople behave in a way as if they don\u2019t want to sell to you. When you go to their shops and find them busy on their phones, they can only attend to you after a while. Sometimes, they call their employees to attend to you even if they\u2019re not nearby. I have also seen judgmental business persons. When you enter their shops, they look at you from head to feet, trying to figure out whether you have money to buy or not. If their mind tells them that you\u2019re not a serious customer, they shift the attention from you to other things.<\/p>\n<p>If you are a success-oriented business person, it\u2019s important to learn how to make it easy for people to buy from you. Some mannerisms, unwelcoming looks and lack of attention could be some of the few things that turn away your customers. In a world where competition is so rampant, it\u2019s difficult to maintain yourself in business if you don\u2019t change your ways of doing business. It\u2019s so important to learn how to provide an enjoyable, pleasant and easy experience for your customer. That\u2019s when you will build your brand identity to command a large share of the market and to beat your competition as well. To do this, you need to learn how to connect with your customers for them to buy from you.<\/p>\n<div id=\"attachment_2331\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2331\" class=\"wp-image-2331 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/crafts-shop.jpg\" alt=\"Crafts Shop\" width=\"518\" height=\"346\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/crafts-shop.jpg 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/crafts-shop-300x200.jpg 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2331\" class=\"wp-caption-text\">Crafts Shop<\/p><\/div>\n<h2><strong>Why Is It Important to Make It Easy for People to Buy from You?<\/strong><\/h2>\n<p>As already said, to survive falling out of business due to competition, you have to make it easy for your customers to buy from you. Know that people are busier today than they were long ago. They have no time to wait. If something doesn\u2019t hit their eyes in a few seconds of coming into contact with you, they may not want to make an effort to interact with you further.<\/p>\n<p>The easier you make it to do business with you, the more business you are likely to get. The harder you make it for people to do business with you, the more business you risk losing. But you are in business to make money. You want to progress and become successful. Why then do you pick on behaviours that chase away customers? Why again do you make it difficult for them to do business with you? Probably, you didn\u2019t know, and this post is for you to learn better ways of doing business.<\/p>\n<div id=\"attachment_2332\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2332\" class=\"wp-image-2332 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/book-seller.jpg\" alt=\"Book Seller\" width=\"518\" height=\"315\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/book-seller.jpg 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/book-seller-300x182.jpg 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2332\" class=\"wp-caption-text\">Book Seller<\/p><\/div>\n<h3><strong>How Do You Make It Easy for People to Buy from You?<\/strong><\/h3>\n<p>This is what we want you to learn in this post. Before I answer the question, let me first tell you that the onus is on you to keep a keen eye on your business to see it from the customers\u2019 perspective. It is easy to get buried into the detail of the day-to-day running of your business and you forget to take a step back. You need to always keep asking yourself the question \u201c<strong><em>How can we make it even easier for customers to buy from us<\/em><\/strong>?\u201d That said, the following are some of the different ways you need to consider to make it easy for people to buy from you.<\/p>\n<h3><strong>#1 \u2013 Improve Your Communication With Customers<\/strong><\/h3>\n<div id=\"attachment_2333\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2333\" class=\"wp-image-2333 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/effective-communication.png\" alt=\"Effective Communication\" width=\"518\" height=\"259\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/effective-communication.png 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/effective-communication-300x150.png 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2333\" class=\"wp-caption-text\">Effective Communication<\/p><\/div>\n<p>Most people fail to do business with others due to their poor communication skills. Communication consists of both verbal and non-verbal conveyance of messages to your customers. For instance, not attending quickly to a customer just because you\u2019re busy on your phone is <a class=\"zem_slink\" title=\"Nonverbal communication\" href=\"http:\/\/en.wikipedia.org\/wiki\/Nonverbal_communication\" target=\"_blank\" rel=\"noopener wikipedia\">non-verbal communication<\/a> that leads a client to perceive you negatively. It\u2019s important to use customer-friendly language free of jargon and too much detail. If you have other people selling your products or services, make sure they can communicate the value of your products and services.<\/p>\n<h3><strong>#2 \u2013 Do Not Give Customers Too Much Choice<\/strong><\/h3>\n<p>Most Ugandan business people fall prey to this mistake. When customers come to you and you give them too much choice, it becomes overwhelming to them and they end up failing to make a decision. Giving too many choices makes customers avoid choosing. For instance, people buy more when you give them 4 options rather than 20 options.<\/p>\n<h3><strong>#3 \u2013 Keep Paperwork to the Minimum<\/strong><\/h3>\n<div id=\"attachment_2334\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2334\" class=\"wp-image-2334 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/paperwork.jpg\" alt=\"Paperwork\" width=\"518\" height=\"346\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/paperwork.jpg 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/paperwork-300x200.jpg 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2334\" class=\"wp-caption-text\">Paperwork<\/p><\/div>\n<p>Wrapping yourself in too much paperwork makes it difficult for you to attend to customers. Secondly, giving many papers to customers to sign makes life difficult for them and could be one of the reasons why they may opt not to come to you for repeat business. Although paperwork is important in any business, you should keep it to the minimum to shorten the steps in your sales process. Spend more time with customers, not with paperwork!<\/p>\n<h3><strong>#4 \u2013 Let What You Sell Be Obvious<\/strong><\/h3>\n<p>You know what you sell, but what about your customers? Do they know it? Many times people fall into the trap of not stating what is obvious because it is obvious to them. Yes, you know what you are selling and you also know what you expect. What may seem apparent to you may be confusing to customers.<\/p>\n<h3><strong>#5 \u2013 Keep Your Customers Informed Simply and Clearly<\/strong><\/h3>\n<div id=\"attachment_2335\" style=\"width: 528px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2335\" class=\"wp-image-2335 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/inform-customers.jpg\" alt=\"Inform Customers\" width=\"518\" height=\"231\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/inform-customers.jpg 518w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/inform-customers-300x134.jpg 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><p id=\"caption-attachment-2335\" class=\"wp-caption-text\">Inform Customers<\/p><\/div>\n<p>When you keep your customers informed, it means you focus on them. You show them that they are valuable and you do what it takes to keep them with your business. Secondly, when you keep your customers informed, it reminds them that you are there. It helps you to maintain a trusting relationship with them. Thirdly, people are lazy. They don\u2019t want to spend time doing something they don\u2019t have to. And because of that, you cannot rely on them looking for information. If you don\u2019t, for example, work on public holidays, you need to inform them. Fourthly, informing customers about a problem is much better than them finding out on their own. For instance, most people who buy our office stamps don\u2019t know how to maintain a stamp. They don\u2019t know that they have to replace a pad. So telling them how and when to replace a pad helps you to continue doing business with them.<\/p>\n<h3><strong>#6 \u2013 Let All Your Promotional Materials Have Contact Details<\/strong><\/h3>\n<div id=\"attachment_2336\" style=\"width: 474px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-2336\" class=\"wp-image-2336 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/promotional-materials.jpg\" alt=\"Promotional Materials\" width=\"464\" height=\"250\" srcset=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/promotional-materials.jpg 464w, https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/promotional-materials-300x162.jpg 300w\" sizes=\"(max-width: 464px) 100vw, 464px\" \/><p id=\"caption-attachment-2336\" class=\"wp-caption-text\">Promotional Materials<\/p><\/div>\n<p>Failure to put obvious contact details on your promotional materials makes it difficult for potential customers to find you.<\/p>\n<h3><strong>#7 \u2013 Design a Website That Is Easy to Navigate<\/strong><\/h3>\n<p>Navigation is a method in which your website visitors explore and move around the website. It assists the user in finding the information they are looking for before a call to action can be made.<\/p>\n<h3><strong>#8 \u2013 Make Sure There Is Access to all the Important Information Needed to Make Buying Decisions. <\/strong><\/h3>\n<p><a href=\"https:\/\/www.golaserengraving.com\/blog\/customer-education-business-success\/\">Customer education<\/a> is so important for your customers to learn more about your products and services so that they buy from an informed point of view.<\/p>\n<h4><strong>Conclusion<\/strong><\/h4>\n<p>The above action points, if taken seriously, can help you to make it easy for customers to buy from you. Your challenge now is to keep a perspective on your business so that you keep seeing it through the customers\u2019 eyes to enable you to improve. Do you have any questions? Please use the comment section to ask your question<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>Our engraving business depends greatly on other businesses. We buy materials like Perspex, rubber, paper, wood sheets, plastics and many other materials from which we produce finished products from local suppliers. One thing I have noticed is that some Ugandan business people don\u2019t make it easy for people to buy from them. Probably, that\u2019s one [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":28560,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[caption id=\"attachment_2330\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2330 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/people-buy.jpg\" alt=\"People Buy\" width=\"518\" height=\"346\" \/> Make It Easy for People to Buy from You[\/caption]<p>Our engraving business depends greatly on other businesses. We buy materials like Perspex, rubber, paper, wood sheets, plastics and many other materials from which we produce finished products from local suppliers. One thing I have noticed is that some Ugandan business people don\u2019t make it easy for people to buy from them. Probably, that\u2019s one reason why they fail to succeed in business.<\/p><p>For example, I have seen businesspeople behave in a way as if they don\u2019t want to sell to you. When you go to their shops and find them busy on their phones, they can only attend to you after a while. Sometimes, they call their employees to attend to you even if they\u2019re not nearby. I have also seen judgmental business persons. When you enter their shops, they look at you from head to feet, trying to figure out whether you have money to buy or not. If their mind tells them that you\u2019re not a serious customer, they shift the attention from you to other things.<\/p><p>If you are a success-oriented business person, it\u2019s important to learn how to make it easy for people to buy from you. Some mannerisms, unwelcoming looks and lack of attention could be some of the few things that turn away your customers. In a world where competition is so rampant, it\u2019s difficult to maintain yourself in business if you don\u2019t change your ways of doing business. It\u2019s so important to learn how to provide an enjoyable, pleasant and easy experience for your customer. That\u2019s when you will build your brand identity to command a large share of the market and to beat your competition as well. To do this, you need to learn how to connect with your customers for them to buy from you.<\/p>[caption id=\"attachment_2331\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2331 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/crafts-shop.jpg\" alt=\"Crafts Shop\" width=\"518\" height=\"346\" \/> Crafts Shop[\/caption]<h2><strong>Why Is It Important to Make It Easy for People to Buy from You?<\/strong><\/h2><p>As already said, to survive falling out of business due to competition, you have to make it easy for your customers to buy from you. Know that people are busier today than they were long ago. They have no time to wait. If something doesn\u2019t hit their eyes in a few seconds of coming into contact with you, they may not want to make an effort to interact with you further.<\/p><p>The easier you make it to do business with you, the more business you are likely to get. The harder you make it for people to do business with you, the more business you risk losing. But you are in business to make money. You want to progress and become successful. Why then do you pick on behaviours that chase away customers? Why again do you make it difficult for them to do business with you? Probably, you didn\u2019t know, and this post is for you to learn better ways of doing business.<\/p>[caption id=\"attachment_2332\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2332 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/book-seller.jpg\" alt=\"Book Seller\" width=\"518\" height=\"315\" \/> Book Seller[\/caption]<h3><strong>How Do You Make It Easy for People to Buy from You?<\/strong><\/h3><p>This is what we want you to learn in this post. Before I answer the question, let me first tell you that the onus is on you to keep a keen eye on your business to see it from the customers\u2019 perspective. It is easy to get buried into the detail of the day-to-day running of your business and you forget to take a step back. You need to always keep asking yourself the question \u201c<strong><em>How can we make it even easier for customers to buy from us<\/em><\/strong>?\u201d That said, the following are some of the different ways you need to consider to make it easy for people to buy from you.<\/p><h3><strong>#1 \u2013 Improve Your Communication With Customers<\/strong><\/h3>[caption id=\"attachment_2333\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2333 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/effective-communication.png\" alt=\"Effective Communication\" width=\"518\" height=\"259\" \/> Effective Communication[\/caption]<p>Most people fail to do business with others due to their poor communication skills. Communication consists of both verbal and non-verbal conveyance of messages to your customers. For instance, not attending quickly to a customer just because you\u2019re busy on your phone is <a class=\"zem_slink\" title=\"Nonverbal communication\" href=\"http:\/\/en.wikipedia.org\/wiki\/Nonverbal_communication\" target=\"_blank\" rel=\"noopener wikipedia\">non-verbal communication<\/a> that leads a client to perceive you negatively. It\u2019s important to use customer-friendly language free of jargon and too much detail. If you have other people selling your products or services, make sure they can communicate the value of your products and services.<\/p><h3><strong>#2 \u2013 Do Not Give Customers Too Much Choice<\/strong><\/h3><p>Most Ugandan business people fall prey to this mistake. When customers come to you and you give them too much choice, it becomes overwhelming to them and they end up failing to make a decision. Giving too many choices makes customers avoid choosing. For instance, people buy more when you give them 4 options rather than 20 options.<\/p><h3><strong>#3 \u2013 Keep Paperwork to the Minimum<\/strong><\/h3>[caption id=\"attachment_2334\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2334 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/paperwork.jpg\" alt=\"Paperwork\" width=\"518\" height=\"346\" \/> Paperwork[\/caption]<p>Wrapping yourself in too much paperwork makes it difficult for you to attend to customers. Secondly, giving many papers to customers to sign makes life difficult for them and could be one of the reasons why they may opt not to come to you for repeat business. Although paperwork is important in any business, you should keep it to the minimum to shorten the steps in your sales process. Spend more time with customers, not with paperwork!<\/p><h3><strong>#4 \u2013 Let What You Sell Be Obvious<\/strong><\/h3><p>You know what you sell, but what about your customers? Do they know it? Many times people fall into the trap of not stating what is obvious because it is obvious to them. Yes, you know what you are selling and you also know what you expect. What may seem apparent to you may be confusing to customers.<\/p><h3><strong>#5 \u2013 Keep Your Customers Informed Simply and Clearly<\/strong><\/h3>[caption id=\"attachment_2335\" align=\"aligncenter\" width=\"518\"]<img class=\"wp-image-2335 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/inform-customers.jpg\" alt=\"Inform Customers\" width=\"518\" height=\"231\" \/> Inform Customers[\/caption]<p>When you keep your customers informed, it means you focus on them. You show them that they are valuable and you do what it takes to keep them with your business. Secondly, when you keep your customers informed, it reminds them that you are there. It helps you to maintain a trusting relationship with them. Thirdly, people are lazy. They don\u2019t want to spend time doing something they don\u2019t have to. And because of that, you cannot rely on them looking for information. If you don\u2019t, for example, work on public holidays, you need to inform them. Fourthly, informing customers about a problem is much better than them finding out on their own. For instance, most people who buy our office stamps don\u2019t know how to maintain a stamp. They don\u2019t know that they have to replace a pad. So telling them how and when to replace a pad helps you to continue doing business with them.<\/p><h3><strong>#6 \u2013 Let All Your Promotional Materials Have Contact Details<\/strong><\/h3>[caption id=\"attachment_2336\" align=\"aligncenter\" width=\"464\"]<img class=\"wp-image-2336 size-full\" src=\"https:\/\/www.golaserengraving.com\/blog\/wp-content\/uploads\/2018\/04\/promotional-materials.jpg\" alt=\"Promotional Materials\" width=\"464\" height=\"250\" \/> Promotional Materials[\/caption]<p>Failure to put obvious contact details on your promotional materials makes it difficult for potential customers to find you.<\/p><h3><strong>#7 \u2013 Design a Website That Is Easy to Navigate<\/strong><\/h3><p>Navigation is a method in which your website visitors explore and move around the website. It assists the user in finding the information they are looking for before a call to action can be made.<\/p><h3><strong>#8 \u2013 Make Sure There Is Access to all the Important Information Needed to Make Buying Decisions. <\/strong><\/h3><p><a href=\"https:\/\/www.golaserengraving.com\/blog\/2016\/06\/customer-education-business-success\/\">Customer education<\/a> is so important for your customers to learn more about your products and services so that they buy from an informed point of view.<\/p><h4><strong>Conclusion<\/strong><\/h4><p>The above action points, if taken seriously, can help you to make it easy for customers to buy from you. Your challenge now is to keep a perspective on your business so that you keep seeing it through the customers\u2019 eyes to enable you to improve. Do you have any questions? Please use the comment section to ask your question<\/p>","_et_gb_content_width":"","footnotes":""},"categories":[4],"tags":[36],"class_list":["post-2328","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base","tag-personal-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do You Make It Easy For People To Buy From You?<\/title>\n<meta name=\"description\" content=\"Do you know how to make it easy for people to buy from you? Discover 8 ways to connect with your customers so that they can keep buying from you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.golaserengraving.com\/blog\/make-easy-people-buy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do You Make It Easy For People To Buy From You?\" \/>\n<meta property=\"og:description\" content=\"Do you know how to make it easy for people to buy from you? 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